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MS-721 Microsoft Certified Collaboration Communications Systems Engineer

Course Information

  • Sessions 4 days
  • Duration 30 hrs
  • Level Beginner
  • Assessment NA

Venue

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

MS-721 Microsoft Certified Collaboration Communications Systems Engineer

Course Code: M1777

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What's This Course About

The MS-721 Microsoft Certified Collaboration Communications Systems Engineer course equips professionals with the skills to plan, design, configure, and manage Microsoft Teams collaboration communication systems. Learners will explore essential concepts such as Teams meetings, calling, and phone systems, along with planning for Teams Rooms, Surface Hub, and optimizing network performance for Teams media. The course also covers configuring and deploying Teams Phone with Direct Routing and extending its capabilities with additional services.

Participants will gain expertise in managing Teams policies, configuring voice users, managing call queues, and ensuring seamless meeting and event experiences. The course also includes preparing and maintaining meeting room experiences, configuring and managing Teams devices, and troubleshooting collaboration communication systems. By completing this course, learners will be prepared to implement and maintain enterprise-grade Microsoft Teams solutions effectively.

Course Fee

₦425,000.00

Course Date

Course Time

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Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

We provide free consultation related to the subject matter after the course. Please email your queries to info@tertiarycourses.com.ng and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.

Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1 Plan and design Teams collaboration communications systems

  • Introduction to Teams meetings and calling
  • Plan for Teams Phone
  • Plan for Microsoft Teams Rooms and Surface Hub
  • Plan and optimize network performance for Teams media
  • Configure and deploy Teams Phone
  • Configure and deploy Teams Phone with Direct Routing
  • Extend Teams Phone with additional services

Topic 2 Manage Teams collaboration communications systems

  • Manage meetings and events experiences
  • Create and assign Teams policies to meet business requirements in Microsoft Teams
  • Configure and manage voice users
  • Configure auto attendants and call queues
  • Configure, deploy, and manage Teams devices
  • Prepare meeting room experiences
  • Monitor and troubleshoot Teams collaboration communications systems

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

free Microsoft Azure account (https://azure.microsoft.com/en-us/) here 

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Collaboration Communications Engineer
  • Microsoft Teams Administrator
  • Unified Communications Engineer
  • IT Systems Engineer
  • Network Performance Analyst
  • VoIP Engineer
  • Cloud Communications Specialist
  • Meeting Room Solutions Specialist
  • Systems Architect
  • Network Support Engineer
  • IT Infrastructure Specialist
  • Teams Device Administrator
  • Telecom Engineer
  • Audio/Visual Systems Specialist
  • Technical Support Engineer
  • Systems Integration Engineer
  • Microsoft Teams Consultant
  • Enterprise Communications Engineer
  • Help Desk Analyst
  • IT Project Manager

Trainers

Trainers

Ajay B :  Ajay is a ACLP certied trainer. Ajay is a vendor neutral cloud consultant and training expert on Cloud , with several Private cloud deployments in India and cloud migration knowledge .He is a Cloud and DevOps enthusiast with consulting, deployment and training expertise on OpenStack, AWS, Google Cloud ,Azure, Jenkins, and Docker Ajay has 18 + years Industry experience as IT entrepreneur and 9 years in Cloud and Devops technical consulting, implementation and training area, currently working in capacity of Vice President – Cloud and Devops services handling singapore and India

Anil Bidari: Anil  is a ACLP certified trainer. He is an Enterprise Cloud and DevOps Consultant , responsible for  helping clients to move Virtual data centre to Private Cloud based on OpenStack and Public Cloud ( AWS, Azure and Google cloud) . Consulting and training experience on Devops tool chain like github , Jenkins, Sonarqube, Docker & kubernetes, Cloud foundry, Openshift, Ansible and SaltStack. Lot of my Role is involved design and implementation of a solution and training

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