Copilot Studio Agents

Master the art of building intelligent AI agents with Microsoft Copilot Studio, the powerful low-code platform that enables businesses to automate workflows, streamline customer interactions, and boost productivity. This comprehensive course equips you with the skills to design, develop, and deploy custom Copilot agents that leverage generative AI capabilities, connect to enterprise data sources, and integrate seamlessly with Microsoft 365, Power Platform, and third-party applications. Learn to create conversational AI solutions that transform how your organisation operates and delivers value.

Whether you are an IT professional, business analyst, or digital transformation leader, this course provides hands-on experience in configuring topics, building plugin actions, implementing authentication, and managing agent lifecycle from development to production. Gain practical expertise in prompt engineering, knowledge source integration, and analytics-driven optimisation to ensure your Copilot agents deliver measurable business outcomes and exceptional user experiences across multiple channels.